SHIPPING POLICY

My usual dispatch time for standard stocked items is 5 working days, however this does sometimes increase during busier periods.  Please email info@daxiedesigns.co.uk or message on Facebook if you require your item by a certain date.

First Class UK postage starts at just £1.00 but varies depending on the weight and size of your order.

The average cost of shipping is £3.50 for a small parcel and will on average arrive within 2-3 working days from the date of dispatch.
 

COLLECTION - THE PAINTED PEACOCK

The Painted Peacock have been very generous in allowing me to not only stock some of my items there, but also offer a click and collect service to their shop. 

My current turn around time for collecting from The Painted Peacock is 5 working days, however this is not guaranteed during busier periods. If you require your item before then please send me a message prior to ordering. You will receive a 'Pick-up Ready' e-mail when your order is ready to collect, please bring your order number and ID when collecting.
Their opening times are as follows but please check their Facebook page for any early closure notices.

Tuesday - Friday: 10:15 - 16:30

Saturday: 10:15 - 14:00

Sunday - Monday - CLOSED

 

The Painted Peacock, 48 Gold Street, Tiverton, EX16 5PX
 

LOCAL DELIVERY

I offer free delivery in Willand using the code WILLAND at the checkout. This service is only for residents in this area and if the code is used inappropriately your order will be cancelled.
Please allow 5 working days for your order to be delivered, this may differ during busier/quieter periods.

RETURN & EXCHANGE POLICY

Face coverings are non-returnable.

Personalised items (including club kit and made to order items) can only be returned if they are faulty, please report any faults within 3 days of receiving your item.

If for any reason a mistake has been made with the personalisation or there is a faulty product, we will ensure that the mistake is resolved as soon as possible. Please email info@daxiedesigns.co.uk with your order number detailing the product at fault.

Delivery & Returns

Contact

Store Policy

Terms & Conditions

© 2019 by Daxie Designs