SHIPPING POLICY

My current turnaround time is 1-2 workings days (plus shipping) however this does sometimes increase during busier periods.  Please email info@daxiedesigns.co.uk or message on Facebook if you require your item by a certain date.

First Class UK postage starts at just £1.00 but varies depending on the weight and size of your order.

The cost will be calculated at the checkout.

COLLECTION - THE PAINTED PEACOCK

The Painted Peacock have been very generous in allowing me to not only stock some of my items there, but also offer a click and collect service to their shop. 

My current turn around time for collecting from The Painted Peacock is 5 working days, however this is not guaranteed during busier periods. If you require your item before then please send me a message prior to ordering. You will receive a 'Pick-up Ready' e-mail when your order is ready to collect, please bring your order number and ID when collecting.
Their opening times are available on their Facebook page.

 

The Painted Peacock, 48 Gold Street, Tiverton, EX16 5PX
 

RETURN & EXCHANGE POLICY

All items are made to order. Personalised items be returned if they are faulty, please report any faults within 3 days of receiving your item.

If for any reason a mistake has been made with the personalisation or there is a faulty product, we will ensure that the mistake is resolved as soon as possible. Please email info@daxiedesigns.co.uk with your order number detailing the product at fault.